Who we are
iOrganic Earth ("we", "us") is a premium lifestyle brand based in India. For anything in this policy, write to info@iorganicearth.com or WhatsApp +91 98211 32105.
What we collect
- What you send us. Your name, email, phone number, company and message when you fill in an enquiry, gifting or newsletter form, or message us on WhatsApp.
- How you use the site, only if you accept analytics cookies: pages viewed, clicks and scrolling, time on page, device and browser type, and approximate location (city level). We use Google Analytics and Microsoft Clarity for this. Clarity may record how the page moves as you browse; it masks what you type into forms.
Why we use it
- To reply to your enquiry and arrange your order or gift.
- To send our monthly letter, if you asked for it.
- To understand which pages and products people find useful, and improve the site.
We do not sell your information. We do not use it for advertising unless you allow marketing cookies.
Cookies
Analytics and marketing cookies are off until you choose otherwise in the cookie banner. You can change your choice at any time with .
| Name | Provider | Purpose | Kept for |
|---|---|---|---|
| ioe_consent | iOrganic Earth | Remembers your cookie choice (stored in your browser) | Until you clear it |
| _ga, _ga_* | Google Analytics | Counts visits and how the site is used | Up to 2 years |
| _clck, _clsk | Microsoft Clarity | Groups page views into a visit and measures clicks and scrolling | Up to 1 year |
Who we share it with
Only the services that run the site for us: our website host, our form provider (which delivers messages to our inbox), Google (Analytics) and Microsoft (Clarity). They process data on our behalf. Some of these services may store data outside India.
How long we keep it
Enquiries are kept for up to 2 years so we can help with repeat and gifting orders. Analytics data is kept for up to 14 months. You can ask us to delete your information sooner.
Your choices and rights
You can ask to see, correct or delete the information we hold about you, withdraw your consent, or unsubscribe from our letter at any time. Write to info@iorganicearth.com and we will respond within 30 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
Changes
If we change this policy, we will update the date at the top of this page.